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94 Business View Australia - June 2015

A wide range of facili-

ties for the residents

Grace Villa prides itself on the warmth

and affection that it shows for its res-

idents. It focuses all its energies on

making their stay as comfortable as

possible and goes to great lengths

to ensure that there are a number

of activities to get involved in and

keep them entertained. A “Lifestyle

Coordinator” holds discussions with

residents to find out about their pref-

erences and arranges visits by mu-

sicians, performance artists, school

children, church services etc.

Regular sessions are also held where

residents may participate in activities

like floor games, gardening, singing and

bingo. There is a well-stocked library

which has a wide range of books and

also subscribes to a variety of publi-

cations. Visits by a mobile library are

also organised. The lifestyle co-ordi-

nator also organises regular resident

outings to bistros, parks, boathouses

and other locations. These events bring

great joy to our residents and families

are also invited to join in the fun.

The dietary requirements of residents

are catered to by providing wholesome

and nutritious food which is freshly

cooked on the premises. The in-house

chefs take inputs from the nursing

staff, dieticians, residents and their

families and devise a four week rotating

summer and winter menu. Requests for

special items and food which is in com-

pliance with the religious requirements

of residents are also accommodated.

The residents are provided with

well-appointed rooms with ensuites.

Facilities include individual air-condi-

tioning units, sensor activated lighting

and an emergency nurse call system.

Every care is taken to ensure the

well-being and safety of residents.

Technology plays a very important part

in providing residents with unmatched

care. Shoba explains the role that tech-

nology plays at Grace Villa, “Technology

is growing in the aged care industry.

For us the technology that we use is

mainly around our critical software

programs and background services

that is to ensure that there is less room

for human error. At the moment we are

using an award winning program that

enables staff, doctors and allied ser-

vices to be aware of what is going on

with the residents”. Staff have tablets

to allow them to look up and update

resident’s details while they are with our

residents. This ensures that no informa-

tion is lost in the process. In the move

to adopt technology at a faster rate,

Wi-Fi services have been rolled out in

the facility. This is available for the or-

ganisation as well as the residents.

Grace Villa ensures that residents

HEALTHCARE