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sure they’re very comfortable with
their role.
“We have a strong culture where
everyone in the business is empow-
ered with different responsibilities,
and everyone’s opinion matters,” ex-
plains Coulson
This connected, familial spirit stems
from how the business started - a fair-
ly small group of investors intermin-
gled with a lot of family relationships.
“Our aim was to operate the business
with family values front of mind.”
Sustainability and
outreach
Being a fairly small business, AUS-
PODS can thankfully have a fairly sig-
nificant control over its carbon foot-
print. It always considers energy
efficiency in its vehicles purchases,
whilst incentivising its drivers to cut
their usage by giving them rewards
for their accountability rather sim-
ply telling them what they need to do
and hoping for the best. Coulson de-
scribes the company’s approach:
“We’ve been pretty militant in keep-