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customers residence. Adding to the
convenience of delivery and loading is
the three different sized PODS contain-
ers available, making them suitable for
just about any domestic or commercial
moving or storage job.
AUSPODS in Australia runs a grand
total of 13 trucks which are all capa-
ble of handling the 24 ton mark, with a
few additional smaller trucks for those
trickier local deliveries.
The PODS group also designed and
patented the aptly titled ‘Podzilla’. This
is quite the unique hydraulic lift sys-
tem which loads the PODS container
on and off the truck, ensuring the con-
tainer and its contents remain level. It
is regarded amongst the entire indus-
try as being the safest way to lift and
transport a container. Its mechanisms
minimise the shifting of contents and
damage
of
packed
and
stored goods .
“This is one
of the biggest
benefits that
we offer versus
some of our
competitors that use methods like roll-
off systems and tilt trays where dam-
ages inevitably occur,” asserts Coul-
son.
Customer ties
There’s nothing more stressful than
getting to the day of a move, and find-
ing that a van or container just can-
not fit. Hence, AUSPODS works closely
with custom-
ers to deter-
mine their pre-
cise
needs,
priding itself
on the one-
to-one expe-
rience that a
generic large-
scale call centre service just cannot
provide.
“It’s a very small, compact group of
people that are often dealing with the
same customer from start to finish.
This makes servicing our customers a
lot easier and more efficient as noth-
ing is lost in translation.”
Aaron Coulson, CEO