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97

AT A GLANCE WHO: City of Burnside WHAT: Local government area of more than 44,000 residents bordering Adelaide WHERE: Civic Centre, 401 Greenhill Road, Tusmore SA 5065 WEBSITE: burnside.sa.gov.au

all that, the Council is heavily invested

in providing services for their commu-

nity. One of the ways to prioritise the

projects was actually established after

a major natural disaster. Back then,

the Council realised the need to track

everything, including damages, po-

tential fixes, safe spots, and hazards.

Now, they have established an internal

way of keeping detailed records and a

very pragmatic assessment process.

“We try to have a very planned ap-

proach to the work that we do so that

we can target those areas which are

in most need of refresh, renewal, or

maintenance”, says Louise. “We have

detailed plans and commissioned as-

sessments and can actually work

through, stage by stage, what needs

to be done in the right order”.

Louise is responsible for the custom-

er-facing side of operations, cover-

ing community services including the

community centre, library, swimming

pool, planning and development, poli-

cy planning, and a range of other en-

deavours such as animal control and

customer service. Being responsible

for public health and economic devel-

opment, she also manages several im-

portant facilities for the Council includ-

ing the Glenunga Community Hub and

the George Bolton Swimming Centre

Burnside.