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AT A GLANCE WHO: City of Burnside WHAT: Local government area of more than 44,000 residents bordering Adelaide WHERE: Civic Centre, 401 Greenhill Road, Tusmore SA 5065 WEBSITE: burnside.sa.gov.auall that, the Council is heavily invested
in providing services for their commu-
nity. One of the ways to prioritise the
projects was actually established after
a major natural disaster. Back then,
the Council realised the need to track
everything, including damages, po-
tential fixes, safe spots, and hazards.
Now, they have established an internal
way of keeping detailed records and a
very pragmatic assessment process.
“We try to have a very planned ap-
proach to the work that we do so that
we can target those areas which are
in most need of refresh, renewal, or
maintenance”, says Louise. “We have
detailed plans and commissioned as-
sessments and can actually work
through, stage by stage, what needs
to be done in the right order”.
Louise is responsible for the custom-
er-facing side of operations, cover-
ing community services including the
community centre, library, swimming
pool, planning and development, poli-
cy planning, and a range of other en-
deavours such as animal control and
customer service. Being responsible
for public health and economic devel-
opment, she also manages several im-
portant facilities for the Council includ-
ing the Glenunga Community Hub and
the George Bolton Swimming Centre
Burnside.